The Tweed Coast’s top family holiday destination – Tweed Coast Holiday Parks Kingscliff Beach, has taken home the award for ‘Best of the Best NSW Holiday Park’ and the ‘Best Holiday Park North Coast’ held at the recent 2018 Caravan and Camping Industry Association (CCIA*) NSW Awards of Excellence.
Tweed Coast Holiday Parks Kingscliff Beach has only recently reopened after undergoing multi-million dollar redevelopment project, completed in March this year, which was part of a $21.2 million Kingscliff Foreshore Revitalisation project to enhance and protect the foreshore. As a result, the park saw a complete transformation into a modern accommodation provider with a high standard of quality to complement its high-quality customer service demands (read what we though after we visited the new park in issue 34)
Tweed Coast Holiday Park’s Unit Coordinator Andrew Illingworth who accepted the award at the presentation night in Sydney’s Luna Park, says, “We are so thrilled to receive recognition from the CCIA for our efforts. We are not only grateful for this award but also proud of the hard work and dedication by all that went into reopening the park this year.”
Tweed Coast Holiday Parks Kingscliff Beach is now equipped with accessible facilities, a spacious and modern camp kitchen, BBQ areas, amenities block and plenty of green space. The cabin interiors boast a peaceful and serene aesthetic, with beautiful pieces selected and styled by Tailored Space Interiors.
Park Manager, Brooke McKenzie says, “This is a huge honour and achievement for the Tweed Coast Holiday Parks brand and to the Kingscliff Beach Park itself, it wouldn’t have been possible without all the hard work that the entire team has put into getting this park off the ground after the recent redevelopment.”
“Since becoming the new park manager [with my partner Luke] earlier this year, we’ve worked hard to transform the business and are so thankful to the CCIA for this award – it shows we’re continuing to do the best for the park and to also meet the changing needs and desires of people holidaying on the Tweed Coast,” she continues.
The redevelopment has allowed Tweed Coast Holiday Parks to better utilise its iconic location in Kingscliff Beach and the natural environment to meet current market expectations for onsite accommodation in a modern holiday park, and to capture new markets.
This year, Tweed Coast Holiday Parks also celebrated another significant milestone, which saw an improvement to their booking system. For the past 20 years, Tweed Coast Holiday Parks has relied on over the phone and counter bookings. In February this year, they introduced an online booking system, that has not only improved the user experience for their customers but has also simplified the booking process to the administration side of the business.
“The feedback we have received from guests, both new and returning has been really positive and we are so thankful for the support we have received. We’re enthusiastic about the future of Tweed Coast Holiday Parks Kingscliff Beach, and for the Tweed Coast Holiday Parks brand overall,” Andrew commented.
Tweed Coast Holiday Parks Kingscliff Beach is one of seven idyllic waterfront parks under the Tweed Coast Holiday Parks umbrella, located along the Tweed Coast. They are no stranger to winning awards and in 2017, Tweed Coast Holiday Parks Pottsville South won ‘Best Holiday Park North Coast for less than 100 sites’ at the CCIA Awards. Find out more about the park here.
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